Legal

Privacy Policy

This Privacy Policy explains how Truc Tanloc collects, uses, stores, and protects information when you visit our website or use our beta services. This is a general draft provided for informational purposes and should be reviewed by a qualified professional before being relied upon as a final compliance document.

Last updated: [date to be inserted]

1. Who We Are

Truc Tanloc ("we", "us", "our") provides AI-powered data analysis and decision-optimisation tools for gig economy earners and independent investors. This policy applies to all information collected through our website, beta application, and related communications.

2. Information We Collect

We may collect the following categories of information when you interact with Truc Tanloc:

  • Account information: name, email address, and password or authentication credentials provided when registering for the beta programme.
  • Usage data: information about how you interact with our platform, including pages visited, features used, and timestamps of activity.
  • Financial and earnings data: figures you voluntarily input or connect through supported integrations, used solely to generate analysis within the platform.
  • Device and technical information: browser type, operating system, IP address, and similar diagnostic data collected automatically.
  • Communications: messages you send us through contact forms, support channels, or email.

3. How We Use Information

We use the information we collect for the following purposes:

  • To provide, operate, and maintain the Truc Tanloc platform and its features.
  • To generate the analysis, insights, and recommendations our service is designed to produce.
  • To communicate with you about your account, beta access, updates, or support requests.
  • To monitor, troubleshoot, and improve the reliability and performance of our systems.
  • To detect, investigate, and prevent fraudulent, unauthorised, or harmful activity.
  • To comply with applicable legal obligations.

4. Legal Basis for Processing

Where applicable data protection law requires it, we process personal data on one or more of the following legal bases: performance of a contract with you, your consent, our legitimate interests in operating and improving Truc Tanloc, and compliance with legal obligations.

5. Sharing of Information

We do not sell personal information. We may share information in limited circumstances, including:

  • With service providers who support our hosting, analytics, or communication infrastructure, under appropriate confidentiality obligations.
  • Where required by law, regulation, legal process, or governmental request.
  • In connection with a merger, acquisition, or sale of assets, subject to continued protection of your information.
  • With your consent, or at your direction.

6. Data Retention

We retain personal information for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. When information is no longer needed, we take reasonable steps to delete or anonymise it.

7. Your Rights

Depending on your location, you may have rights to access, correct, delete, or restrict the use of your personal information, as well as the right to data portability and to object to certain processing. To exercise any of these rights, please contact us using the details on our Contact page.

Data Security

We apply reasonable administrative, technical, and organisational safeguards designed to protect information against unauthorised access, alteration, disclosure, or destruction. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

8. Cookies and Similar Technologies

Truc Tanloc may use cookies and similar tracking technologies to maintain session information, remember preferences, and understand how our platform is used. You can typically adjust your browser settings to refuse cookies, though this may affect certain features of the site.

9. Third-Party Links

Our website and platform may contain links to third-party websites or services. We are not responsible for the privacy practices or content of those third parties, and we encourage you to review their respective privacy policies.

10. Children's Privacy

Truc Tanloc is not intended for use by individuals under the age of 18. We do not knowingly collect personal information from children, and if we become aware that we have done so, we will take steps to delete such information.

11. International Data Transfers

If you access Truc Tanloc from outside the country in which our servers are located, your information may be transferred to, stored, and processed in a different jurisdiction. Where such transfers occur, we aim to ensure appropriate safeguards are in place as required by applicable law.

12. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for operational, legal, or regulatory reasons. We will post the revised version on this page and update the "Last updated" date accordingly.

13. Contact Us

If you have questions about this Privacy Policy or how your information is handled, please reach out via the details provided on our Contact page.